Vocabulary Word
Scenario:
Online banking use has been growing, but there are still customers relying on in-person banking. We need to consider how we can ease the transition for them.
Response:
I suggest providing online banking demonstrations. It might help customers feel more comfortable with online transactions.
Scenario:
There has been a recent uptick in cyber attacks on e-commerce sites. We need to be proactive about ensuring our customers' data is secure.
Response:
I agree, implementing a robust cybersecurity plan is crucial to protect online transactions.