Vocabulary Word
Scenario:
Many of our clients are first-time homebuyers and they're struggling to understand all the financial aspects of buying a house. We should consider ways to make it easier for them.
Response:
Offering a workshop or webinar on understanding mortgage terms might be a worthwhile investment to our clients.
Scenario:
There are quite a few complaints about the complexity of our mortgage explanation in the app. We need to make it more straightforward and easier for users to comprehend.
Response:
Improving the user interface and adding a detailed explanation of mortgage terms can enhance our app's usability.