interaction

Vocabulary Word

Definition

When we say 'interaction', we are talking about a process where two or more things or people communicate, influence, or react to each other. Basically, it's an exchange between things or people.

Examples in Different Contexts

In customer service, mastering 'interaction' is fundamental. A customer service manager might say, 'Optimizing customer interactions is crucial to understand their needs, solve their issues effectively, and enhance overall customer satisfaction and loyalty.'

Practice Scenarios

Creative

Scenario:

The upcoming art exhibition should really engage the audience. Let's brainstorm ways to make it more interactive.

Response:

Excellent thought. An interactive art piece that encourages viewer interaction can be a true crowd-puller.

Marketing

Scenario:

Our social media engagement rate needs to be improved. Any innovative ideas to boost our online presence?

Response:

Creating interactive content could improve our customer interaction rates. Let's consider including quizzes or polls in our social media posts.