digital-governance

Vocabulary Word

Definition

'Digital governance' is a framework for how a company's online space, like its website or app, is managed. It lays out who can do what, who is in charge of which parts, and how decisions are made about the design and content.

Examples in Different Contexts

In public administration, 'digital governance' involves the use of digital technologies to enhance the delivery of government services and foster citizen engagement. A government official might say, 'Through digital governance, we aim to make our services more accessible and transparent to the public.'

Practice Scenarios

Operations

Scenario:

We are experiencing roadblocks in software updates. Internal processes and guidelines need tightening up to ensure smoother operations.

Response:

Exactly, implementing a digital governance protocol would manage our software update cycle more effectively.

Public Policy

Scenario:

Public feedback highlights that our website's information isn't user-friendly. We need to work on enhancing our online services.

Response:

That's true, we need a digital governance strategy that makes our website more user-friendly and improves information accessibility.