Vocabulary Word
Scenario:
The new booking platform has shown promise in attracting more customers. However, we need to improve its user-interface for a smoother experience.
Response:
Improving the usability of our booking platforms could lead to higher customer retention.
Scenario:
Our customers often struggle with over-the-phone reservations. We need a solution to make the booking process easier.
Response:
Using a digital booking platform could simplify the process and increase customer satisfaction.