balance-enquiry

Vocabulary Word

Definition

'Balance enquiry' is when you request the information on the remaining balance in your bank account. It could be done at an ATM, online, or through a mobile app.

Examples in Different Contexts

Balance enquiry in online banking platforms allows customers to check their account balance without visiting a bank. A bank's website might post, 'Use our online banking service for quick balance enquiries at your convenience.'

Practice Scenarios

Tech

Scenario:

I've noticed that during peak transaction times, users are experiencing a delay in getting their balance enquiry. We need to optimize our system.

Response:

We'll need to work on optimizing the server response time during balance enquiries.

Business

Scenario:

We're receiving a lot of phone calls for balance enquiries. Perhaps we can simplify the online process to encourage more self-service?

Response:

I agree, the balance enquiry process on our website can be improved to encourage self-service.