5-why-analysis

Vocabulary Word

Definition
In simpler terms, '5 Why Analysis' is a problem-solving method where you ask 'why' five times in order to get to the root cause of a problem. Each 'why' leads you one step closer to the core issue.
Practice Scenarios
Quality-Assurance

Scenario:

The latest batch of products has a higher than usual return rate due to defects. This seems to be an issue deep in the manufacturing process.

Response:

True, let's use a 5 Why Analysis so we can figure out what's really causing these product defects in the manufacturing phase.

Tech

Scenario:

The recently launched app has been getting complaints about its slow response time, especially during peak hours. We need to pinpoint the cause.

Response:

I agree, we should conduct a 5 Why Analysis to trace the source of this slow response time problem.