As an Associate Sales Executive at QuickSoft Solutions, I've relied heavily on my negotiation skills to secure deals beneficial for our company. A memorable instance was when I was negotiating a deal with a new potential client for our CRM software solution. The client was excited about the product but hesitated due to the price.
Understanding their budget, I introduced a value-driven negotiation approach rather than a positional one. I addressed their budget concern and simultaneously highlighted how our CRM solution, given its unique features, would enhance their sales team efficiency and eventually provide a substantial return on investment.
To add more value, I offered an extended support and maintenance service at no extra cost. This move, combined with a flexible payment plan, contributed towards a positive negotiation outcome. Eventually, the client agreed to the deal and became one of our biggest accounts, which subsequently led to a significant revenue increase for our company.